The human resource industry has been somewhat slow to the artificial intelligence game. Sure AI helps job seekers search and find jobs with increasingly accurate results. But up until recently, the true potential for HR and hiring managers hadn’t truly been embraced. Data analysis was severely limited by humans trying to manually manage and interpret massive amounts of resumes, applicant data, and employee performance reviews. Today, machine learning not only allows computers to accomplish specific HR tasks as directed but also introduce unsupervised layers of understanding and predictive analysis never before possible.¹

1. Recruitment. Major companies easily receive tens of thousands of resumes every year for thousands of different positions. Each of these openings is advertised and sourced in a multitude of ways — internally, externally, job boards, company websites, social media, traditional media, etc. Smart machines are capable of reviewing all applicant data to determine which form of recruitment works the best for an endless array of positions.²

2. Assessment. Not only can smart computers determine which forms of recruitment work best, they can further predict quality of hire. Machine learning even makes it possible to flag “problem” employees from the very start.³

3. Attrition. So you’ve hired the best only to see them leave within a few months. Machine learning enables computers to predict whether a candidate is a good fit for a certain company and the probability that they will stay.

Of course, with the implementation of machine learning there is concern that smart computers will eliminate the need for recruiters altogether. And it is true that tasks like searching, matching, interviewing, onboarding, and scheduling can easily be automated. However, most experts seem to agree that a human presence is still a crucial component in making final talent management decisions and creating relationships with prospective candidates. Machine learning platforms simply give HR professionals much better tools for making informed decisions.

^{1 https://hrtrendinstitute.com/2017/04/25/machine-learning-trends-for-hr/}

^{2 https://www.techemergence.com/machine-learning-in-human-resources/}

^{3 https://www.eremedia.com/tlnt/tech-insights-deep-learning-artificial-intelligence-and-the-future-of-hr/}